The instruction for this assignment is to describe scope creep that occurred in a project that we been part of, and explain what we would have done to manage these issues. This is the second assignment in this course where the assumption is that every student in the course has experiences from real world projects. Again, I do not have these experiences and can, therefore, not write a blog post according to the instructions.

What we have learned in this course about scope creep is also something I teach my students. Never say “yes, we fix that” to a client, stakeholder and others that come with requests of new or altered functionality (content). This since the request might delay the project and make it cost more, and we might not get paid for that work unless we negotiate.

The best way of dealing with these requests is “to set up a well-controlled, formal process whereby changes can be introduced and accomplished with a little distress as possible” (Portny, Mantel, Meredith, Shafer, Sutton & Kramer, 2008).  In that way, everyone knows how changes of scope will be handled. That process would look like this:

  • The person who has a request fills in a document where they state want the want (Laureate Education, Inc., n.d).
  • Analyze the impact of the change. It concerns schedule, quality of the finished product, costs, team assignments, other deliverables (Greer, 2010)
  • Discuss with the team, how this could be handled with as little impact as possible (Greer, 2010)
  • Discuss with the client that have to approve the new changes and the consequences of it (Laureate Education, Inc., n.d)
  • If the changes is approved the plan for the project need to be updated and everyone involved informed about it (Greer, 2010)

If this process is there from the beginning, there will be no panic or stress or wrong handling when someone comes with a ‘good idea’.

References

Greer, M. (2010). The Project Management Minimalist: Just Enough PM to Rock Your Projects! Laureate Education Ed.

Laureate Education, Inc. (Producer). (n.d.). Monitoring Projects [DVD]. In Series Title. Baltimore, MD: Author.

Portny, S. E., Mantel, S. J., Meredith, J. R., Shafer, S. M., Sutton, M. M., & Kramer, B. E. (2008). Project management: Planning, scheduling, and controlling projects. Hoboken, NJ: John Wiley & Sons, Inc.